Put AI to work on your hotel’s revenue, costs, and operations.

Canary Operator is an AI colleague that learns how your hotel works. It finds opportunities, completes tasks, and helps your team earn more and spend less.

Join the waitlist Explore Operator

Join the waitlist for early access updates.

A cutaway hotel with warm stone arches, blue guestrooms, a manager’s office, the lobby, and the front desk. — ManagementSalesMarketingFront desk

The hospitality technology company trusted by 20,000+ hotels in 125+ countries.

What Operator does for your management team

Keep revenue, costs, and daily operations in view.

Review vendor renewals and negotiate better terms.
Plan housekeeping cover from departures and room workload.
Explain revenue changes by rate, occupancy, and booking mix.

A hotel manager compares two revenue reports on a mezzanine worktable.

More teams, more useful work

Sales teams

Give each opportunity the attention it needs.

Answer overdue RFPs with tailored proposals and decks.
Match group requests to room and event-space availability.
Follow up on signed contracts with unpaid deposits.

Marketing teams

Put the next campaign behind the dates that need it.

Build targeted offers for dates with rooms to fill.
Compare campaign spend with recorded bookings.
Prepare return-stay offers for past guests.

Front desk teams

Clear the work between guest arrivals.

Collect uncharged virtual-card balances that the hotel is owed.
Approve paid late checkouts that fit the room plan.
Find missing payment details before guests arrive.

Open Operator to see what needs attention, give instructions in chat, and review completed work.

Operator finds work you did not have to ask for

Operator checks your hotel records and prepares the work. You approve changes in chat or authorize routines it can run on its own.

Room boardToday · 09:20

214Off sale

Repair complete

Inspection passed 09:10

216Off sale

Repair complete

Inspection pending

Maintenance + inspectionsBoth rooms remain off sale

OperatorHarbor House

Two repaired rooms remain off sale.

Compared the room records
Separated the room ready for sale
Prepared the release brief

Room release brief

214

Ready for your reviewKeep room 216 off sale

Review room 214

Room 214 can return to sale.

The repair and inspection are complete. The room board still holds the room off sale.

Repair complete: 08:40
Inspection passed: 09:10
Room board: off sale: 09:20

If approved, room 214 becomes available for a new reservation. Room 216 stays off sale until its inspection passes.

See Operator at work

Give Operator a task in chat. It uses your hotel’s records and brings back work to review.

A paid checkout that fits the room plan.

Review today’s late-checkout requests. Offer 2 pm for $50 only where the room plan allows it.

A guest reads in a hotel room while a linen cart waits outside the open door.

Cha-ching. $20,000.

Example month: 400 paid late checkouts × $50 = $20,000 in gross fees.

Join the waitlist

More hotel work

Negotiate before the contract renews.

Operator checks the contract and usage, then brings the vendor’s revised terms to the manager.

Find the renewal and notice deadlines.
Compare the plan with actual use.
Request revised terms for review.

A revised offer, ready to review.

Plan cover before the busy shift.

Friday’s room workload exceeds scheduled capacity.

Forecast departures and stayover service.
Compare room-work credits with staff capacity.
Prepare coverage options for the manager.

Coverage plan ready before Friday.

Reply while the opportunity is open.

Operator finds unanswered event requests and prepares a response for each one.

Check the requested rooms and event space.
Build a tailored proposal and deck.
Send within the hotel’s approved terms.

Every open inquiry has a next step.

Built on Canary’s hotel technology

Canary brings the hotel connections, payment tools, and enterprise experience behind Operator.

20,000+hotels use Canary

125+countries

Millionsguest touchpoints powered by Canary AI

100+languages for guest communication

Connected to the systems hotels use.

Explore Canary integrations

Your Operator setup determines which connections and actions are available.

Canary announced a global AI Voice rollout with Wyndham after a pilot at more than 700 hotels. Read the announcement

Experience across hotel operations

Canary’s products serve hotel teams, independent properties, and global hotel groups.

Check-in
Guest messages
Upsells
Payments
Sales

Explore the Canary platform

Enterprise security

Canary’s Trust Center provides its SOC 2 Type 2 report and PCI DSS information.

Canary’s security program supports the hotel data and work your team relies on.

Visit the Trust Center

Security and control for your hotel

Your team decides what Operator can access and what it can do. Set its permissions before work begins.

Visit Canary’s Trust Center

Choose its access
Decide which hotel data, files, and tools Operator can use.
Set its permissions
Define what it can complete and when it must ask a person. Changes in chat require confirmation; approved routines follow their saved instructions.
Review the work
See the sources, results, and changes. Ask questions in context, adjust instructions, or pause repeat work.